FAQ

  • Who are you?
  • Why should I choose Black Swan?
  • What are your holds made from?
  • Can you make my order in custom colors?
  • Do you offer wholesale discounts?
  • Do you sponsor competitions?
  • Do you offer rubber backed holds?
  • Do your holds come with bolts?
  • Do your holds come with a Warranty?
  • Do you ship internationally?
  • When will my holds ship?
  • Who are you?

    Black Swan Holds is a one man hold company in College Station, Texas. I started in the hopes of providing some different shapes without people having to spend a fortune. For more information see our About Us page.


    Why should I choose Black Swan?

    We dont claim to be better than the rest, and we certainly aren't the largest company around. We feel each company has something to offer to the indoor climbing industry. DRCC has the best dual-tex; So Ill has the most unique shapes.

    We strive to offer the most functional shapes for the best price. Climbing Holds are our passion, not our paycheck.


    What are your holds made from?

    Black Swan holds are created using pure semi-rigid polyurethane, the same material used by any high quality hold manufacturer. We use zero fillers in our shapess which leads to a much stronger hold. For more information visit Our Holds page


    Can you make my order in custom colors?

    Yes, We can cast your holds in any color you would like as a free service. We also offer dual colors, either layered or swirled, but these will incur a 10% surcharge. When checking out please add the color you would like in the comment box.


    Do you offer wholesale discounts?

    We only offer wholesale prices to retailers. All others, including gyms and individuals, will pay regular price. We feel our prices are unbeatable, and offer individuals the same price as commercial gyms. Does it really make sense that you would pay more for holds than a gym?


    Do you sponsor competitions?

    While we can't sponsor every event, we do seriously consider each request we get. We are currently still getting our name out and love sponsoring local gyms, mostly because we love hanging out with other climbers. Please understand that all donations come directly out of pocket, and rarely does a donation result in any sale. Regardless, please do not hesitate to contact us about donations for your event.


    Do you offer rubber backed holds?

    Yes. We offer a thin rubber backing on most holds for very featured walls. This usually isn't necessary, and we do not offer the option on our website. Please contact us for more details.


    Do your holds come with bolts?

    None of our sets come with bolts. We do offer bolts for purchase and will make sure all sets get the correct size bolts if ordered together.


    Do your holds come with a Warranty?

    Our holds carry a 3 year replacement policy. Any breaks that occur within 3 years, no matter the cause, will be replaced free of charge.


    Do you ship internationally?

    International shipping is currently not available for website orders. Please contact us by email and we will be happy to accommodate you.


    When will my holds ship?

    Our packages ship out every Tuesday and Thurday via USPS. USPS states that Priority Mail is delivered in 1 - 3 days with most packages being delivered in 2. As always, a tracking number will be emailed to you after shipping. You can use this number on the USPS website, or directly from our website.


     

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